Customer Relationship Officer
AKOLTA SOLUTIONS PRIVATE LIMITEDMumbai, Dombivali
Salary
₹13,500 - ₹16,000
Experience
Fresher
Salary
₹13,500 - ₹16,000
Experience
Fresher
Shift
DAY
Openings
5
We are looking for energetic, hardworking, and customer-focused Customer Relationship Officers to join our growing team. This is a 100% Field Job involving customer relationship management, loan disbursement, EMI collection, and customer acquisition.
Freshers with good communication skills and a willingness to work in the field are welcome to apply.
Key Responsibilities
Visit customers in assigned locations.
Collect loan EMI payments from existing customers.
Identify and source eligible women customers for loan programs.
Form groups of five eligible female members.
Complete customer verification and documentation.
Coordinate loan processing and loan disbursement.
Maintain strong relationships with customers.
Ensure timely EMI collection.
Achieve monthly collection and customer acquisition targets.
Prepare daily field reports.
Follow company policies and compliance procedures.
Candidate Requirements
10th Pass or 12th Pass.
Freshers can apply.
Good communication and interpersonal skills.
Must own a bike.
Valid Driving License is mandatory.
Willing to travel extensively for field work.
Honest, responsible, and target-oriented.
Basic knowledge of smartphones and mobile applications.
Initial screening and discussion with the HR team.
Shortlisted candidates will spend one full day at the nearest branch to understand the job responsibilities and field operations.
Required Documents for Joining:
Candidates must carry original and photocopies of the following:
Updated Resume
Passport Size Photographs
Original Educational Certificates
PAN Card
Aadhaar Card (E-Aadhaar accepted)
Bank Passbook
Valid Driving License
Why Join Us?
Stable and permanent employment
Attractive salary package
Insurance and medical benefits
PF, ESIC and Gratuity
Career growth opportunities
Professional training
Supportive work environment
Opportunity to build a career in Banking, NBFC and Microfinance
The salary for this Customer Relationship Officer position ranges from ₹13,500 to ₹16,000 per month. The actual compensation may vary depending on your experience, skills, and interview performance. Many employers also offer additional benefits such as incentives, bonuses, and overtime pay.
To apply for this Customer Relationship Officer position, you need no prior experience — freshers are welcome. AKOLTA SOLUTIONS PRIVATE LIMITED may also consider candidates with equivalent qualifications or relevant practical experience. Create your free account on Akolta Jobs to apply and get matched with similar opportunities.
This Customer Relationship Officer position follows a DAY shift. standard day shift timings (typically 9 AM to 6 PM). This ensures a healthy work-life balance. Check the job listing for specific timings or contact the recruiter through Akolta Jobs.
The key skills required for this Customer Relationship Officer position include Loan Collection, Loan Processing, EMI Collection, Microfinance Operations, Field Collection, Cash Collection Handling, Loan Disbursement, Teamwork. Candidates with these skills will have an advantage during the selection process. Even if you have some but not all skills, you are encouraged to apply — many employers provide on-the-job training for deserving candidates.
This Customer Relationship Officer position is located in Mumbai, Dombivali. You will need to work from the office. Contact AKOLTA SOLUTIONS PRIVATE LIMITED through Akolta Jobs for the exact office address and commute details. Click "Apply Now" on this page to submit your application directly to the recruiter — it is completely free.